Terms and Conditions

Bookings

online bookings

if you choose to make your booking online via our website, you will need to complete the online form which will be emailed to the restaurant. once the restaurant has received the details, they will contact you within 6 hours (during normal opening hours) to confirm the booking, until you receive this booking confirmation from us your booking is not confirmed.

running late?

if you’re going to be late please call the restaurant and let us know and we’ll do our best to help you. if you are more than 10 minutes later than your booking time and have not notified us, we may have to give your table away to other guests.

cancellations

please give us at least 48 hours notice via email if you need to cancel your group booking. if you can’t get online, please call the restaurant and speak to the manager on duty to cancel your booking. if your booking is cancelled with less than 48 hours notice or your group doesn’t show up, we will (feel bad but) go ahead and charge your card for the deposit, as is clear during the booking process.

guest numbers

if your party is proving popular and your numbers are increasing or you have lost a few guests along the way please give us at least 48 hours notice. please note that any substantial increase in guest numbers is subject to availability.

special diet?

we can cater for guests with different dietary requirements but please speak to your server for further information and menu options, please also notify us in advance and we will try our best to assist you and your guests. if you are sharing food with others in your group, please be aware that we cannot be responsible for any allergic reactions in those eating something other than the food they ordered. each of our eateries has an allergen guide available to look at it, so please do ask if you’re not sure. we must tell you that our food is prepared in a kitchen where allergenic ingredients may be present so we can’t guarantee that anything is 100% free of these things at all times. please note that ALL food prepared at tamatanga is likely to have traces of nuts and we cannot guarantee anything is 100% nut free.

restrictions

no food/beverages except those supplied by tamatanga are permitted to be consumed on the premises.

exclusions

all group bookings must order food, unfortunately we do not cater for drinks only. please note that we operate the “Challenge 25” policy and management reserve the right to refuse admission at all times.

special requirements

if one of your guests has any special requirements (e.g. space for a wheel chair, kids high chair) please ensure you let the restaurant know in advance so that we can ensure all of your guests enjoy the tamatanga experience and we reserve the best table in the restaurant for your party.

damages

the authorising signatory of the booking will be responsible for the actions and behaviour of all members of the party. tamatanga reserves the right to recover the cost for any damages/losses however caused.

general terms & conditions

welcome to our website, www.tamatanga.com, which is accessible via your computer or your portable hand-held device (the “Website”). the Website is provided by tamatanga restaurants ltd., prospect house, 1 prospect place, pride park, millenium way, derby, de24 8hg.

(“tamatanga”, “us”, “we” or “our” for short). “you” and “your” means you as the user of our Website.

we have set out the terms under which we are providing you with access to our Website and its products and services.

use of this website

these Terms of Use set out how you may use our Website. by accessing the Website, you agree to these Terms of Use. if you do not agree to these Terms of Use, you should not use the Website. you should read all the Terms of Use prior to using the Website. you should also save and/or print out a copy of these Terms of Use for future reference.

accessing our website

access to our Website is permitted on a temporary basis. we update our website regularly and so may change the content at any time without notice to you. we reserve the right to withdraw, vary or suspend the service at any time without notice.

you are responsible for making all arrangements necessary to access this Website. you are also responsible for ensuring that all persons accessing our Website through your internet connection are aware of these Terms of Use.

please note that use of our Website is subject to your computer and/or portable device complying with our minimum standard technical specification and compatibility notice. you are advised to check this specification to ensure that your computer and/or portable device is compatible with our products and services and we shall not be liable for any failure arising in the Website which arises from incompatibility (including, without limitation, minimum storage and memory requirements from time to time).

reliance on information posted

materials posted on our Website are not intended as advice and should not be relied upon as such. we therefore disclaim all liability and responsibility arising from any reliance placed on such information to the fullest extent permissible by local law.

where we provide details of our restaurant menus, we make no promise that those details will be available in a particular restaurant on a particular day – all menus are subject to availability.

competitions & promotions

we have the right to remove competitions / promotions from our website or within our restaurant at any time with no prior warning. winners will always be notified in writing, either by letter or email within 7 – 14 days of the competition ending. please note that we cannot accept responsibility for prizes being delayed / lost in the postal system.

these disclaimers are only in reference to the current leeds opening giveaway, and future giveaways may be subject to change.

this giveaway is open (uk-wide) and is not sponsored, endorsed, administered by, or associated with instagram or facebook.
applicants must be the age of 18+.

applies to a minimum of 4 people booking this table, with a capped price of £200, and must be used between 16th june and 30th june at our leeds eatery.

not to be used in conjunction with any other offer. management decision is final.

please note, any competitions from us will only be promoted on the official social media pages of tamatanga. please report any other accounts that may claim to be us – thank you.

intellectual property

you may access, view and print out one copy of this Website and all information, images, and other content displayed on the Website (“Materials”) strictly in accordance with these Terms of Use.

you may only view, print out, use, quote from and cite the Website and the Materials for your own personal, non-commercial use and on the condition that you give appropriate acknowledgement where appropriate to tamatanga. all intellectual property rights in and to the Website and the Materials are either owned by or licensed to us and your use of the Website and Materials is subject to the following restrictions. you must not:

  • remove any copyright or other proprietary notices contained in the Materials;
  • use any Materials from the Website in any manner that may infringe any copyright, intellectual property right or proprietary right of us or any third parties; or
  • reproduce, modify, display, perform, publish, distribute, disseminate, broadcast, frame, communicate to the public or circulate to any third party or exploit this Website and/or the Materials for any commercial purpose, without our prior written consent.

trade marks

we expressly reserve all rights in and to the www.tamatanga.com domain name and all related domains and sub-domains, the name “tamatanga”, our logo, service marks, trading names and/or trade marks. other trade marks, products and company names mentioned on the Website may be trademarks of their respective owners or licensors and the rights in such marks are reserved to their respective owners or licensors.

linking to our website

you may link to any page of the Website, for non commercial purposes provided that you do so in a way that is fair and legal and which does not damage our reputation or take advantage of it. for the avoidance of doubt, the linking site must not contain any adult or illegal material or any material that is offensive, harassing or otherwise objectionable.

you must not link to our Website in such a way as to suggest any form of association, approval or endorsement on our part where none exists. you must not remove or obscure by framing or otherwise, advertisements, any copyright notice, or other information published on the Website. our Website must not be framed on any other site.
views and opinions expressed in user generated content linked from this Website are the opinions of those users and do not represent the views, opinions, beliefs or values of tamatanga and tamatanga accepts no responsibility for such content.

if you would like to link to our site for commercial purposes or any purpose not included above, please contact eat@tamatanga.com
we reserve the right to withdraw linking permission at any time and without notice.

third party sites

our Website and/or the Materials may contain links to third party websites for example Facebook and Twitter. your browsing and interaction on any other website, including websites which have a link to our Website, is subject to that website’s own rules and policies including in relation to privacy. please read those rules and policies before proceeding.

if you decide to visit any third party site, you do so at your own risk. we are not responsible for the content, accuracy or opinions expressed in such websites. links do not imply that we are, or our Website is, affiliated to or associated with such sites.

the inclusion of any link in our communications with you does not imply endorsement by us of the linked site. if you decide to access linked third party websites, you do so at your own risk.

please remember that when you use a link to go from our Website to another website, these Terms of Use including our Privacy and Cookies Policy are no longer in effect. your browsing and interaction on any other website, including websites which are linked to ours is subject to that website’s own rules and policies.

our liability

to the fullest extent permissible by law, we exclude and disclaim all warranties, terms, conditions and representations that might otherwise be implied by law in relation to this Website. in particular we do not represent or warrant that the Website will be error-free, free of viruses or other harmful components, or that defects will be corrected. you must take your own precautions in this respect.

we do not accept liability for any failure to maintain the Website.

we shall not be liable, under these Terms of Use for any indirect, special, incidental or consequential damages or otherwise, even if advised of the possibility of such damages.

the Materials may contain inaccuracies and typographical errors. we do not warrant the accuracy or completeness of the Materials.
we shall not be liable for any loss caused as a result of your actions or inactions based on the Materials available on this Website. however, nothing in these Terms of Use shall affect your statutory rights, and nothing in these Terms of Use shall exclude our liability for:

  • death or personal injury arising through negligence;
  • fraudulent misrepresentation; and/or
  • anything else that cannot be excluded or limited by us under English law.

indemnity

you agree to compensate us and our respective directors, officers, employees, and applicable third parties in full from and against all third party claims, liabilities, losses and expenses (including reasonable legal fees) suffered by such persons arising out of, or related to or which may arise from Your Content and/or any breach by you of any term of these Terms of Use.

serviced countries

this website is provided for users in the United Kingdom only. whilst access may be possible from outside the UK, this website is not intended for such use and such users access the website at their own risk.

legal compliance and applicable law

these Terms of Use shall be governed by the laws of England and Wales and any matter or dispute arising in connection with them shall be subject to the exclusive jurisdiction of the courts of England and Wales. All contracts formed by these Terms shall be construed in English.

you are responsible for compliance with applicable local laws relating to the use of or otherwise connected with the Website. to the extent that the Website or any activity contemplated by it would infringe any law of a jurisdiction other than England, then you are prohibited from accessing or using the Website or attempting to carry on any such offending activity and this provision shall override all other provisions of these Terms.

contact us

if you have any concerns or queries about material which appears on our Website, have any suggestions for improvements, or if you have questions about your use of this Website or these Terms of Use please email us on eat@tamatanga.com.

privacy policy

privacy statement

we respect the privacy of our guests. our website complies with the Data Protection Act 1998.

your personal information

when you visit our site to read or download information, we log your IP address which is automatically recognised by the web server. we do not make this information available to third parties, nor do we store or capture personal information. your browsing is anonymous.

there is a mailing list option on the site. the system will record your e-mail address and other information only if volunteered to us by you. this information will be treated as proprietary and confidential. if you choose to subscribe we will email you periodically with news and web site updates.

we collect personal information that you provide when you make an online reservation. we may use this information to contact you for marketing purposes. you can request to be removed from this list by emailing eat@tamatanga.com or unsubscribe from emails at any time.

you have a right to access the personal data held about you. any information you provide will only be used to make contact with you directly, and we never share any of your personal information with anyone else.

links to external sites

we occasionally provide links to other websites that are not managed by us. we do not take responsibility for any information you share with these linked sites. this privacy statement covers the tamatanga web site at the following address: www.tamatanga.com

third-party cookies

we additionally use some third party tools to provide features on our websites, and they may also store information about your visit using cookies.

if you have any requests concerning your personal information or any queries about this policy please contact us on eat@tamatanga.com

tamatanga restaurants ltd. trading as tamatanga

company number: 7068173

registered office address: prospect house, 1 prospect place, pride park, millenium way, derby, de24 8hg.

 

competition terms & conditions