Terms and Conditions
if you choose to make your booking online via our website, you will need to complete the online form which will be emailed to the restaurant. once the restaurant has received the details, they will contact you within 6 hours (during normal opening hours) to confirm the booking, until you receive this booking confirmation from us your booking is not confirmed.
if you’re going to be late please call the restaurant and let us know and we’ll do our best to help you. if you are more than 10 minutes later than your booking time and have not notified us, we may have to give your table away to other guests.
please give us at least 48 hours notice via email if you need to cancel your group booking. if you can’t get online, please call the restaurant and speak to the manager on duty to cancel your booking. if your booking is cancelled with less than 48 hours notice or your group doesn’t show up, we will (feel bad but) go ahead and charge your card for the deposit, as is clear during the booking process.
if your party is proving popular and your numbers are increasing or you have lost a few guests along the way please give us at least 48 hours notice. please note that any substantial increase in guest numbers is subject to availability.
we can cater for guests with different dietary requirements but please speak to your server for further information and menu options, please also notify us in advance and we will try our best to assist you and your guests. if you are sharing food with others in your group, please be aware that we cannot be responsible for any allergic reactions in those eating something other than the food they ordered. each of our eateries has an allergen guide available to look at it, so please do ask if you’re not sure. we must tell you that our food is prepared in a kitchen where allergenic ingredients may be present so we can’t guarantee that anything is 100% free of these things at all times. please note that ALL food prepared at tamatanga is likely to have traces of nuts and we cannot guarantee anything is 100% nut free.
no food/beverages except those supplied by tamatanga are permitted to be consumed on the premises.
all group bookings must order food, unfortunately we do not cater for drinks only. please note that we operate the “Challenge 25” policy and management reserve the right to refuse admission at all times.
if one of your guests has any special requirements (e.g. space for a wheel chair, kids high chair) please ensure you let the restaurant know in advance so that we can ensure all of your guests enjoy the tamatanga experience and we reserve the best table in the restaurant for your party.
the authorising signatory of the booking will be responsible for the actions and behaviour of all members of the party. tamatanga reserves the right to recover the cost for any damages/losses however caused.
general terms & conditions
welcome to our website, www.tamatanga.com, which is accessible via your computer or your portable hand-held device (the “Website”). the Website is provided by tamatanga restaurants ltd., prospect house, 1 prospect place, pride park, millenium way, derby, de24 8hg.
(“tamatanga”, “us”, “we” or “our” for short). “you” and “your” means you as the user of our Website.
we have set out the terms under which we are providing you with access to our Website and its products and services.
use of this website
accessing our website
access to our Website is permitted on a temporary basis. we update our website regularly and so may change the content at any time without notice to you. we reserve the right to withdraw, vary or suspend the service at any time without notice.
please note that use of our Website is subject to your computer and/or portable device complying with our minimum standard technical specification and compatibility notice. you are advised to check this specification to ensure that your computer and/or portable device is compatible with our products and services and we shall not be liable for any failure arising in the Website which arises from incompatibility (including, without limitation, minimum storage and memory requirements from time to time).
reliance on information posted
materials posted on our Website are not intended as advice and should not be relied upon as such. we therefore disclaim all liability and responsibility arising from any reliance placed on such information to the fullest extent permissible by local law.
where we provide details of our restaurant menus, we make no promise that those details will be available in a particular restaurant on a particular day – all menus are subject to availability.
competitions & promotions
we have the right to remove competitions / promotions from our website or within our restaurant at any time with no prior warning. winners will always be notified in writing, either by letter or email within 7 – 14 days of the competition ending. please note that we cannot accept responsibility for prizes being delayed / lost in the postal system.
you may only view, print out, use, quote from and cite the Website and the Materials for your own personal, non-commercial use and on the condition that you give appropriate acknowledgement where appropriate to tamatanga. all intellectual property rights in and to the Website and the Materials are either owned by or licensed to us and your use of the Website and Materials is subject to the following restrictions. you must not:
- remove any copyright or other proprietary notices contained in the Materials;
- use any Materials from the Website in any manner that may infringe any copyright, intellectual property right or proprietary right of us or any third parties; or
- reproduce, modify, display, perform, publish, distribute, disseminate, broadcast, frame, communicate to the public or circulate to any third party or exploit this Website and/or the Materials for any commercial purpose, without our prior written consent.
we expressly reserve all rights in and to the www.tamatanga.com domain name and all related domains and sub-domains, the name “tamatanga”, our logo, service marks, trading names and/or trade marks. other trade marks, products and company names mentioned on the Website may be trademarks of their respective owners or licensors and the rights in such marks are reserved to their respective owners or licensors.
linking to our website
you may link to any page of the Website, for non commercial purposes provided that you do so in a way that is fair and legal and which does not damage our reputation or take advantage of it. for the avoidance of doubt, the linking site must not contain any adult or illegal material or any material that is offensive, harassing or otherwise objectionable.
you must not link to our Website in such a way as to suggest any form of association, approval or endorsement on our part where none exists. you must not remove or obscure by framing or otherwise, advertisements, any copyright notice, or other information published on the Website. our Website must not be framed on any other site.
views and opinions expressed in user generated content linked from this Website are the opinions of those users and do not represent the views, opinions, beliefs or values of tamatanga and tamatanga accepts no responsibility for such content.
if you would like to link to our site for commercial purposes or any purpose not included above, please contact email@example.com
we reserve the right to withdraw linking permission at any time and without notice.
third party sites
our Website and/or the Materials may contain links to third party websites for example Facebook and Twitter. your browsing and interaction on any other website, including websites which have a link to our Website, is subject to that website’s own rules and policies including in relation to privacy. please read those rules and policies before proceeding.
if you decide to visit any third party site, you do so at your own risk. we are not responsible for the content, accuracy or opinions expressed in such websites. links do not imply that we are, or our Website is, affiliated to or associated with such sites.
the inclusion of any link in our communications with you does not imply endorsement by us of the linked site. if you decide to access linked third party websites, you do so at your own risk.
to the fullest extent permissible by law, we exclude and disclaim all warranties, terms, conditions and representations that might otherwise be implied by law in relation to this Website. in particular we do not represent or warrant that the Website will be error-free, free of viruses or other harmful components, or that defects will be corrected. you must take your own precautions in this respect.
we do not accept liability for any failure to maintain the Website.
the Materials may contain inaccuracies and typographical errors. we do not warrant the accuracy or completeness of the Materials.
- death or personal injury arising through negligence;
- fraudulent misrepresentation; and/or
- anything else that cannot be excluded or limited by us under English law.
this website is provided for users in the United Kingdom only. whilst access may be possible from outside the UK, this website is not intended for such use and such users access the website at their own risk.
legal compliance and applicable law
you are responsible for compliance with applicable local laws relating to the use of or otherwise connected with the Website. to the extent that the Website or any activity contemplated by it would infringe any law of a jurisdiction other than England, then you are prohibited from accessing or using the Website or attempting to carry on any such offending activity and this provision shall override all other provisions of these Terms.
we respect the privacy of our guests. our website complies with the Data Protection Act 1998.
your personal information
when you visit our site to read or download information, we log your IP address which is automatically recognised by the web server. we do not make this information available to third parties, nor do we store or capture personal information. your browsing is anonymous.
there is a mailing list option on the site. the system will record your e-mail address and other information only if volunteered to us by you. this information will be treated as proprietary and confidential. if you choose to subscribe we will email you periodically with news and web site updates.
we collect personal information that you provide when you make an online reservation. we may use this information to contact you for marketing purposes. you can request to be removed from this list by emailing firstname.lastname@example.org or unsubscribe from emails at any time.
you have a right to access the personal data held about you. any information you provide will only be used to make contact with you directly, and we never share any of your personal information with anyone else.
links to external sites
we occasionally provide links to other websites that are not managed by us. we do not take responsibility for any information you share with these linked sites. this privacy statement covers the tamatanga web site at the following address: www.tamatanga.com
we additionally use some third party tools to provide features on our websites, and they may also store information about your visit using cookies.
if you have any requests concerning your personal information or any queries about this policy please contact us on email@example.com
tamatanga restaurants ltd. trading as tamatanga
company number: 7068173
registered office address: prospect house, 1 prospect place, pride park, millenium way, derby, de24 8hg.